In order to confirm your booking, we will ask you to make a deposit of 30% (50% for a booking with more than one property or in summer).
The rest will be paid 28 days before (if the booking if for more than a property or in summer). We will also ask you the particulars of each person of the booking.
We will keep your booking during 1-2 opened days. For last minute bookings, the deposit will be made in the next few hours.
In the event that the deposit comes from a country outside the European Community and involves some expenses for us, we will be obliged to charge you this extra commission with the presentation of the bank receipt.
a) If the booking is cancelled by the client less than 28 days before the arrival, the deposit will not be given back
b) If the booking is cancelled more than 28 days before the arrival day, the deposit of 30% will be returned by the property owner, except the cost of 3% of the rental price.
c) The rest of the booking shoud be paid 14-7 days before the arrival. In the event of cancellation less than 28 days before arrival, this amount will be returned as long as and when it has been possible to re-occupy the period initially booked (minus the cost of the offer applied to this new booking if been necessary or/and the administration cost of 3% of the rental price).
a) the deposit is not returned
b) the rest of the booking shoud be paid 28-14 days before the arrival. In the event of cancellation less than 28 days before arrival, this amount will be returned as long as and when it has been possible to re-occupy the period initially booked (minus the cost of the offer applied to this new booking if been necessary or/and the administration cost of 3% of the rental price).
c) a caution is requested, it will be returned the day after the departure if all is left in good conditions.
The payment of 30%-50% confirms the agreement with the rental conditions.
Can Gat Vell reserves the right to modify the prices in any moment, always respecting the cost of the already confirmed bookings.
We recommend you to take out a cancellation insurance with ATTIS, with special conditions (as a member of ATA Tourism Association).
Clients registration: according the order IRP/352/2009 of 3/07/2009 from Generalitat de Catalunya (Government of Catalonia), all people more than 14 years old must give his particulars and passport number at the arrival day in order this information is sent to the autonomic police (Mossos d’Esquadra) 24 hours after the arrival. Children less than 17 years old will appear in another document duly signed by parents or responsible.
Minors: Minors who are not accompanied by their legal guardian or parents must present upon arrival, an authorization that allows them to spend a few days in Can Gat Vell. This document must be signed by the legal representatives of minors.
At the arrival time:
1- We will show you the property in order you check that all is in order.
2- You will have give us your Passport. Then the rest of the booking must be paid.
3- The rest of the booking amount should be paid at the arrival (when there are several families for the same booking, the rest has to be paid by the family who arrives first). If the booking is for more than one property, the payment has already be done 28 days before.
4- From the decree 159/2012 of tourist apartment use, there is a local tax is in Catalonia, valid from 1/11/12. The amount is 0,50 euros or 1€ per person and day. Maximum 7 days of stay. Less than 16 years old exempt of payment.
5- We will give you the keys.
when there is a departure and arrival the same day, we are obliged to respect the time. Arrival time from 18h and departure before 10h. If there is no booking before or after, we can be flexible. Please ask us any possibility.
Capacity: We cannot accept more people than the mentioned in the description of the house, except cases when we are able to add an extra bed. If you occupy the whole property and you would like to receive guests, an extra cost of 5€ will be invoiced. Visits are not permitted.
Pets: they are accepted only in two properties. Big or dangerous pets are not authorized. Please inform us about it. There is an extra cost per night.
Caution: Due to the experience, we ask a caution of 50, 100, 200 or 400€ (depending on the property). At the end of the stay we will check that the property is left in the same condition as found at the arrival (order, cleaning, without rubbishes). If the barbecue (private or communal) has been used, please leave it clean. If a task has not been made, we will understand that we have to make it, so the corresponding amount will be deducted from the caution. The caution is returned the day after the departure by bank transfer.
Can Gat Vell is a country house where we have taken care of every detail and we care that everything is in good condition. We ask that all those who form part of our community to be informed of the rules that are detailed in the corresponding tab. We ask that things are respected and to take care of our house as if it were yours.
Should you reserve the complete estate, please note that we live at the extreme part of the garden. As such, please understand that all common spaces will be shared with us. We ask that the community areas remain clean and in good order. In addition to keep all areas in perfect condition, each day we clean the swimming pool, terraces, gardens, reception etc. We appreciate your understanding.