Booking conditions

REGARDING YOUR BOOKING

In order to confirm your booking, we will ask you to make a deposit of 30%. We will keep your booking during 3 opened days.

Booking cancellation. According the decree 159/2012 of 20th November for the touristic properties
For a booking of only one accommodation
If the booking is cancelled by the client less than 28 days before the arrival, the conditions are the following :
a) For booking for 1-2 days, 30% must be paid.
b) For booking for more than 2 days and less than 7 days, 35% of the total amount of booking is paid.
c) For booking for more than 7 days, 25% will be paid.
If the booking is cancelled more than 28 days before the arrival day, the deposit is returned.

For a booking of more than one accommodation
a) the deposit is not returned
b) the rest of the booking shoud be paid 28 days before the arrival.
c) a caution of 200€ is requested, it will be returned at the end of the stay if all is in order.
The payment of 30% confirms the agreement with the rental conditions.

VERY IMPORTANT !

Clients registration: according the order IRP/352/2009 of 3/07/2009 from Generalitat de Catalunya (Government of Catalonia), all people must give his particulars and passport number at the arrival day in order this information is sent to the autonomic police (Mossos d’Esquadra) 24 hours after the arrival. Children less than 16 years old will appear in another document duly signed by parents or responsible.

Minors: Minors who are not accompanied by their legal guardian or parents must present upon arrival, an authorization that allows them to spend a few days in Can Gat Vell. This document must be signed by the legal representatives of minors.

At the arrival time:
1- We will show you the property in order you check that all is in order.
2- You will have to sign the entrance and instructions of Can Gat Vell, give us your Passport. Then the rest of the booking must be paid.
3- The rest of the booking amount should be paid at the arrival (when there are several families for the same booking, the rest has to be paid by the family who arrives first). If the booking is for more than one property, the payment has already be done 28 days before.
4- From the decree 159/2012 of tourist apartment use, there is a local tax is in Catalonia, valid from 1/11/12. The amount is 0,50 euros or 1€ per person and day. Maximum 7 days of stay. Less than 16 years old exempt of payment.
5- We will give you the keys.

Arrival-departure time:
when there is a departure and arrival the same day, we are obliged to respect the time. Arrival time from 16h and departure before 11h. If there is no booking before or after, we can be flexible. Please ask us any possibility.

Capacity: We cannot accept more people than the mentioned in the description of the house, except cases when we are able to add an extra bed. If you occupy the whole property and you would like to receive guests, an extra cost of 5€ will be invoiced.

Pets: they are accepted only in two properties. Big or dangerous pets are not authorized. Please inform us about it. There is an extra cost per night.

Caution: Due to the experience, we ask a caution of 50-100 or 200€ (depending on the property). At the end of the stay we will check that the property is left in the same condition as found at the arrival (order, cleaning, without rubbishes). If the barbecue (private or communal) has been used, please leave it clean.

RESPECT AND LIVING

 

Can Gat Vell is a country house where we have taken care of every detail and we care that everything is in good condition. We ask that all those who form part of our community to be informed of the rules that are detailed in the corresponding tab. We ask that things are respected and to take care of our house as if it were yours.

Should you reserve the complete estate, please note that we live at the extreme part of the garden. As such, please understand that all common spaces will be shared with us. We ask that the community areas remain clean and in good order. In addition to keep all areas in perfect condition, each day we clean the swimming pool, terraces, gardens, reception etc. We appreciate your understanding.

 

 


Can Gat Vell Rural Tourism  |  Carrer del Puig 3, 17465 Llampaies Saus Camallera – Alt Empordà   ·    info@ruralgatvell.cat   ·    M. (+34) 639 99 47 37    ·    T. (+34) 972 79 42 85